FAQ & Support – Soniva Music

1. What is Soniva Music?

Soniva Music is an AI-powered app that lets you create your own personalized songs in seconds. Just describe the song you want, and Soniva will generate unique music and lyrics for you to enjoy and share.

2. How does Soniva work?

Simply enter a description (e.g., “a romantic pop song for my partner”) and Soniva’s AI will generate:

  • Two original song versions based on your prompt
  • Full vocals and lyrics
  • Music in various styles like pop, rap, EDM, and more
3. Can I choose the music style or genre?

Yes! You can request a specific genre or vibe in your prompt (e.g., “a sad R&B song” or “a happy birthday rap”), and Soniva will tailor the song accordingly.

4. Is the voice used in songs a real singer?

No, the vocals are entirely generated by Soniva’s AI, not recorded by a human singer. The app creates everything—from voice to lyrics to melody—based on your request.

5. Can I use the songs commercially?

Yes — if you're a Pro user, you have the right to use the songs you create for commercial purposes (e.g., monetized content, ads, public release, etc.).

However, you're solely responsible for ensuring that the lyrics and final content do not infringe on any third-party rights. Soniva generates content based on your prompts, so please avoid including copyrighted, trademarked, or sensitive material in your inputs.

6. How can I share the songs I create?

Once your song is ready, you can:

  • Download it
  • Share it directly on social media
  • Create videos with it for platforms like TikTok or Instagram
7. Is Soniva free to use?

Soniva offers limited free credits to try the app. For extended use, subscription packages (weekly, monthly, or yearly) are available.

8. How do I cancel my subscription?

For iOS (Apple):

  1. Open the Settings app on your iOS device.
  2. Tap your Apple ID at the top of the screen.
  3. Tap Subscriptions.
  4. Select Soniva Music.
  5. Tap Cancel Subscription.

For Android (Google Play):

  1. Open the Google Play Store.
  2. Tap your profile icon > Payments & subscriptions.
  3. Tap Subscriptions.
  4. Select Soniva Music.
  5. Tap Cancel subscription.

Note: Cancelling stops auto-renewal, but you'll retain access until the current billing period ends.

9. I have a subscription but can't access premium features. What should I do?

Please contact us within the app using the E-Mail Support button. This ensures we receive your App ID and can quickly assist you.

10. Can I edit or regenerate a song?

Each song creation gives you two unique versions. If you’d like something different, just submit a new prompt to create a fresh song.

11. Where can I get support?

You can contact us directly in the app by tapping the Contact Us button. This will automatically include your app details so we can help you faster.

Alternatively, you can email us at contact@sonivamusic.com.

12. What happens when I use all my credits?

If you've used up all your available credits, you won't be able to create new songs until you either:

  • Top up credits via in-app purchase
  • Wait for your subscription to renew (weekly, monthly, or yearly depending on your plan)

Free trial users can also upgrade to a subscription to get more credits instantly.

13. When do my credits expire?

Your credits expire when your subscription ends or is canceled. Remaining credits won’t carry over if your subscription isn’t renewed.

To keep your credits and continue creating songs, make sure your subscription stays active.

14. Do I get two versions every time I generate a song?

Yes! Every time you create a song, Soniva generates two unique versions using different vocal and musical interpretations of your prompt.

This gives you more variety and increases the chances of getting the perfect vibe or emotion you're looking for. You can pick your favorite — or keep both!

15. How can I invite friends and earn credits?

Inside the app, tap on the Invite & Earn section to share your invite code with friends.

When a friend installs the app, they need to go to Settings and tap Redeem Invite Code to enter your code. Once they do, you'll both receive free credits. It's a fun way to create more songs together and earn rewards!